eCommerce Design & Development | Email Marketing


Carriage Trade Shop

The Challenge

Carriage Trade is the premier destination for elevated womenswear in Toronto’s west end, operating since 1963. The iconic store needed to offer an eCommerce experience to match its renowned in-store service, but was struggling to keep its seasonal product catalog organized online in a way that delivered the top-tier shopping experience that its customers needed.

The Solution

The brand’s revamped website now features a modern, yet inviting, digital shopping experience to its community of fashion lovers.

WHAT WE WORKED ON

Shopify store design refresh

Shopify store maintenance

Shopify app integrations

Klaviyo account setup & store integration

Email marketing with Klaviyo


Before


After

Highlights

  • Fully customized Shopify theme, optimized across devices 

  • Shoppable images for a more visual, interactive shopping experience  

  • Product categorization system for easy shopping across a large catalog

  • Mega menus to intuitively navigate the website


Product Pages

Highlights

  • Larger product images to minimize empty space and highlight product details 

  • Larger product title and pricing information, with minimized empty space between elements 

  • Dynamic delivery window and store policies for added convenience, and higher conversion 

  • Clear product information sections to highlight style notes, product fit, and care details 

  • Larger product cards in a custom ‘You May Also Like’ section that features curated product recommendations and pairing suggestions


Collection Pages

Highlights

  • Custom ‘Edit’ pages to highlight new products, trending brands, and curated collections from stylists

  • Custom banners to add visual interest to collection pages

  • Detailed yet user-friendly product categorization for easy product filtering and intuitive shopping

  • Larger product cards that cycle through product images on mouse hover


Email Marketing

Custom email sequences and newsletters that helped grow Carriage Trade Shop’s loyal community of customers, guiding them to shop the website.


An upgraded website is only a click away